RV & Auto Parts Reviews

Based on 77 customer reviews from our shopper community, RV & Auto Parts’s overall rating is 2.65 out of 5 stars and 49% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider RV & Auto Parts overall a good value option, based on a rating of 3.75 from 4 votes. Most consumers are generally satisfied with Price & Quality (3.17 / 6 reviews) RV & Auto Parts offers. The most common issues with RV & Auto Parts are around Shipping & Delivery, Return Policy and Customer Service based on a rating of 2.50, 1.50 and 2.40.

2.6

77 Reviews

Overall Rating

5 Stars

12

4 Stars

26

3 Stars

0

2 Stars

1

1 Star

38

Good Value

3.8

Price & Quality

3.2

Shipping & Delivery

2.5

Customer Service

2.4

Return Policy

1.5

All Reviews (77)
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Ryan.Steeves
April 03, 2023
"I had no problems whatsoever."
I only checked reviews here *after* ordering a fairly expensive Lippert repair kit, so I got nervous when I saw that lots of people have evidently had problems with rvautoparts.com. But my parts showed up within a few days (with free shipping), the kit was exactly what I would have gotten directly from Lippert, and the price was substantially lower. I'm definitely happy with my order.
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happymouse570
February 04, 2023
"NON-DELIVERY"
Found a battery box IN STOCK per the RV & Auto Parts web site. Placed the order. Was contacted that this item WAS NOT in their stock. Was contacted that this item was back ordered X 2. Was contacted this item was being cancelled due to their inability to 'acquire' the product. Honoring the order/commitment was not important to them. There is a pattern of this behavior seen in the reviews. Expect the worst and hope for the best.
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maikos2003
February 03, 2023
"Non-delivery"
Found a battery box IN STOCK per the RV & Auto Parts web site. Placed the order. Was contacted that this item WAS NOT in their stock. Was contacted that this item was back ordered X 2. Was contacted this item was being cancelled due to their inability to 'acquire' the product. Honoring the order/commitment was not important to them. There is a pattern of this behavior seen in the reviews. Expect the worst and hope for the best.
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sadcat586
August 19, 2022
"Worth the try!"
After seeing a lot of reviews, I was quite terrified to order. But the price for my exhaust was around 100 dollars less then elsewhere. So I decided to give it a try. Delivery took 5 days and it came without any issues in the original box. So thumbs up. Great experience.
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CandiceKnight
April 26, 2022
"Stay the hell away"
Do not do business with this company. They will sell you an item that is out of stock. That will be the end of any communication you will get from them. Do yourself a favor and read the reviews on here before you buy anything. It has been a year since I placed my order. Was initially told the item was on back order. I was patient enough and forgot about it. The day after I called to inquire, my item was shipped with an e-mail indicating they just received some back order items. More bad news: the item shipped was the wrong one. Sent multiple e-mails with no replies. This company should be investigated for fraud.
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silverfrog914
April 16, 2022
"I ordered an exhaust system for my…"
I ordered an exhaust system for my truck, had free shipping and I had it in 3 days. Everything was perfect, easy experience.
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lazylion440
March 25, 2022
"My $600 range was destroyed in shipping and they won't refund"
Shop elsewhere. I should have read their reviews first. My range is beat up in 4-5 places (SEE PHOTOS). I sent these photos but since it's been over 30 days they're saying I can't return it.
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Jada6619
December 02, 2021
"Trash company"
Decided to leave my review here since there wasn't a place on google or on the review page here. I ordered a oven range for my van. Arrived used or second time shipped ( which for 700 dollars I expected something pristine) The shipping was only in a cardboard box that appeared packaged by a 5 year old. Then upon opening the back plate was rusted and all corners were scratched, dented, and paint missing. They did not have another in stock and there discount offer was 90 dollars which took them a week to offer. Now the oven sits in my driveway for them to pick up and give me a full refund. I was open to a discount but even the customer service rep said that was not a good deal. 1/5 experience. As far as I see the only redeeming quality was my customer service representative who was kind and patient. Otherwise id give 0 stars. Highly do not recommend. Now I am behind on my project and need to purchase a new oven range. I have photos to I can share. Now its been 3 weeks still waiting on refund
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Stella.Stone
October 06, 2021
"Ordered x 2 light bulbs in may"
Ordered x 2 light bulbs in may. Knew they would be awhile till in stock. No communication from company. Finally the beginning of Oct I called and voila the parts are in and are shipping today. Poor customer service.
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silvermeercat783
October 01, 2021
"Order missing parts - dropped all communication with me"
Item ordered missing parts - they promised to get me the parts - after a few emails and phone calls they stopped all communication and I never got the missing parts - they just made sure they stretched it out long enough it was past return period.- Dont trust these people!
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angryfish786
June 19, 2021
"I read a lot of the negative reviews…"
I read a lot of the negative reviews but took a chance anyway as the price was just too good to pass up, my experience was 5 star , timely shipping, good communication and the part was exactly what I ordered, I will definitely shop with RV & Auto parts again
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greencat798
June 14, 2021
"Need to improve their communications"
I am a motorhome owner who does all of my own maintenance. We were preparing for a long trip and while inspecting the motorhome, I found that one of the leveler jacks was damaged. I went online looking for the needed component. RV & Auto Parts website indicated that they had it in stock and I ordered the leveler jack from them.

Item I received was the exact item ordered and needed and was delivered on time to meet my deadline. Since I ordered it early in the day, it was shipped that day and I was given a projected delivery date of the next Friday before the end of the day. Item was delivered Friday morning.

The issue I had was that they have a problem in their communications with the customer. After I placed the order, I did not receive an email order confirmation. I called, the order confirmation arrived in minutes. Went to check order status, it showed "In Progress" for two days. I called because the part arriving on time was critical, they again confirmed a projected Friday delivery, the email with the tracking number arrived in minutes. I'm not sure why their emails are not automatically generated as they are with most vendors, but better communications would improve customer confidence.
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BernardGonzales
May 24, 2021
"Poor"
Poor... beware!
Read the other reviews also!
They show lots of stuff in stock that is not in stock. They put you on back order after they show it in stock and you order it. Even after I cancelled my order it still shows that they have lots in stock, even though they don't! They earned interest on my money and everyone else that they can scam and hold there money... for the "Back Order" They make interest off of everyone that is tricked...
BAD COMPANY TO DO BUSINESS WITH!

Also had to google to find where to leave feed back... they don't offer feed back on there web site!
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blackdog449
April 20, 2021
"Trip impacted by their failure to deliver as promised."
I needed a part for my off-road motorcycle for a trip scheduled to start April 20. I ordered the part which was listed as "in stock" on April 3. I later got a call saying it was back ordered. The RV & Auto Parts customer services rep told me they would have in stock by April 10 and delivered before April 20. So I did not cancel my order and go to another vendor. Its the evening of April 19 and I am loading up. No part. No communication beyond the call and the promise. It is just a $170 sale to them - but an important trip for me that I do not get a second chance at.

My impression is that these folks are unreliable. My experience is consistent with the reviews I have read.
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sadpeacock147
April 07, 2021
"Missing parts"
Bought tail lights for my jeep and the package was missing all of the wiring harnesses. Will never order from them again.

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purpleostrich384
October 01, 2020

“This was my first order. Very unlikely there will be a second.”

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Id like to order 2 of these "7440 moog chassis axle shaft cv joint boot oe replacement" when will you get more in, or how long would it take to get

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